Awful website. Tried to set up an account to pay ULEZ and got an error over and over again. Then didn’t give me a customer Id. Then decided not to set up an account but just pay charge in advance. This has to be the most tacky and useless website I have seen for a long time. Not user friendly. Requested a receipt by both email and text, text never came through and email came later. This is an embarrassment for a company that charges the public so much money to travel in the place they live. Disgraceful, they should seriously invest some money on a decent and user friendly website. TFL needs to do a lot better
