I pay for 12 months Auto pay.Because I used the service in the last 3 months prior to the 12 months expiring, you forcibly take the next 12 months even though I have notified you that I no longer own the vehicles. Your higher managers decide this and we have no way to challenge what is basically theft? You are everything that is wrong with our over bloated and corrupt public services. I hope you go bankrupt, you thieving tyrants.