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1.3
1.3 from 574 Reviews and Ratings
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Would give TFL 0 stars if I could

TFL are rotten to the core. Their ethos is to fleece decent hard working people of money by making it almost impossible to deal with them - and what sort of organisation puts ULEZ cameras at the Royal Marsden to fleece visitors who are out of the area of £90? Disgusting behaviour. They deliberately lie in their responses to FoIs, even to MPs, and evade answering the real questions relating to ULEZ (e.g. total cost of repair to damaged cameras) by giving totally misleading and dishonest answers (when they feel like responding and aren’t hiding behind the ICO). A wholesale change in management is need to change this so there’s transparency about where all the money goes that has been misspent. Hopefully when Khan gets the boot the new mayor will make TfLs mismanagement public knowledge and root out the rottenness pervading TFL.

1
Date of experience: Dec 12, 2023