I have had a terrible experience with TFL recently. They keep contacting me to pay £12, which I have already paid. Despite sending multiple emails and making numerous calls to resolve the issue, they continue to waste my time. I provided the invoice and evidence of the payment to avoid any fines, yet they refuse to refund the money.It's incredibly frustrating that they contacted me to take this payment, only to charge me twice. I added my card details and paid because I believed TFL to be a trustworthy service, but thisexperience has proven otherwise. How can you take the same payment twice in this country? Who is monitoring this?Reference: TFL-3109979-1716984057TFL Account Number: 2005053287Overall, I am very dissatisfied with the service. I expected better from TFL.Very bad service.
