One of the most ridiculous company ever. Despite their biweekly strikes they can't even provide the service.In the last 8 weeks I have called 4 times about a refund yet do to their cyber security issue they can't help.Im sorry but it's 2024. How the hell your company operates like this??? If you ask for help at the tube station they say to call the customer service line, but the customer service can't help because of their issue.Is this a joke? Stop going on strike every week and maybe somebody should focus on this nonsense to be fixed.
