I own Tesla Model Y and since Saturday (19/08/2023) there is fail in Window which can not be locked and car can not be locked. I reached Tesla customer service and they said there is no support on weekend and a mobile service technician will visit your home on Monday. Today, I got call that its only possible to visit my home to see it on Wednesday (23/08/2023) :-(I made many calls to Aarhus Denmark service center but no help at all :-(Now I am stuck for not being able to use my Tesla Model Y for last 3-4 days and get stuck in myhome :-(Never had such a bad experience in owning my 5 cars before from various brands and really puzzled about Tesla's service. Kind Regards,Amit