I just had a frustrating call with the customer service team, especially Joel M. If you're reading this, Joel, this message is for you!I was expecting to receive my Model 3 Performance this week in September. However, Tesla canceled my order and gave me the option to choose the new Model 3 or cancel altogether. Seriously? I've already waited for months, and now I can't even get the performance model, only the long-range version and then wait another 5 months till I would get that one.But that's not the end of it. There was a Model 3 Performance available in Queensland that I wanted to purchase, but apparently, I couldn't because I live in Sydney. Can someone explain the logic behind this? I thought when a car is available, a customer should be able to buy it, and the company would make an extra effort to fix a situation that has caused the customer so much trouble. It was frustrating that I couldn't pick up the car with an NSW license or an unregistered vehicle license. These solutions should be possible if Tesla cares about customer satisfaction, but all I encountered was arrogance.To add to the frustration, I also didn't receive my $400 order fee refund. Believe me, if Tesla wasn't currently the best electric vehicle option, I'd be the first to switch. No empire lasts forever, and when that time comes, I won't hesitate to recommend to everyone I know to NOT buy a Tesla. Thanks for nothing Joel, Senior Virtual D********
