I have bought many things from Temu since it opened and don't understand the low score on these reviews. I have received incredibly good quality items (5-10 times cheaper than on Amazon) as well as junk (hence the 4 stars instead of 5). But the junk were always refunded, most often without having to return them. If it is an expensive item, then you have (not always) to return it. Return is free. Payment of the refund is instant if you leave it on your acct at Temu. Or they refund to your initial mean of payment. This takes a few days.But the main reason why I love Temu is the phenomenal choice of items. If you are into DIY, or a fisherman, or need kitchen items, or tools, toys, bedding, gardening, music, you name it; anything is available at ridiculously low prices and often (not always) very good quality. I see some of them being sold 10x£s on amazon.It is actually very entertaining to browse those pages because they filled up with genius ideas.My only complain is that sometimes (not alway) the delivery takes long.You can buy stupid but day to day needed stuff you can't find anywhere else in small quantities. A bag of 100 elastics for £0.30. Or a replacement handle for your beloved old pan lead for £1.50. Or 150ml bottle of instant drying supper glue for £2.50. Temu is the business. I truly think that most of these bad reviews are fake. Just black propaganda. Did you notice that Amazon now offers "refund with no return" options? Guess why?