BLA BLA BLA TO YOUR REPLY TEMU !! YOU DONT GIVE A TOSS ABOUT CUSTOMER SERVICE AND IT IS IMPOSSIBLE TO GET A REFUND !! YOU STILL OWE ME £14.96 !! Another 1 STAR review for their illegal refund process and rubbish Chinese clothing. After returning a shoddy, very poor quality dress that was definitely not up to UK Standards they refused a refund and gave me a credit instead .. ILLEGAL UNDER UK ONLINE REGULATIONS !! They also then proceeded to debit my bank account again for the order amount which negated the unwanted credit anyway !! After a week of correspondence I am still seriously out of pocket for a dress I returned !! DO NOT BUY CLOTHING FROM TEMU .. YOU WILL NEVER GET A REFUND !!