Unfortunately, my experience with Temu has been very disappointing. While the platform appears attractive with flashy deals and heavy discounts, most of these offers are misleading or downright deceptive. Coupons are advertised heavily, but once you make a purchase in hopes of redeeming them, you find out they come with hidden conditions and are rarely valid for quality products, electronics, or locally shipped items — only for specific, low-demand items.I’ve had several frustrating experiences: • Customer service responses are mostly generic and unhelpful, wasting both time and patience. • Some shipments sent by ground shipping took nearly two months to arrive. • Items have arrived in damaged or open boxes, giving the impression that they were previously used — completely unacceptable if you plan to gift them or expect something new.The final straw was a recent order for a Nintendo Switch 2, priced at €604. I paid an additional €80 in customs fees in the Netherlands. When the product arrived, it turned out that it did not include the Mario Kart game (which was supposed to be part of the bundle and worth around €80 on its own).I contacted support and submitted clear photo evidence. The only response I got was: “You can return the item for a refund.”After waiting nearly two months, paying customs, and being let down by the missing item, this solution was far from acceptable. By the time I returned the product, waited for a refund, and reordered a replacement, I’d be waiting another two months.Temu may look like a budget-friendly platform, but in my experience, it cost me more time, money, and energy than it was ever worth.
