As many others have warned Temu operates in an extremely corrupt & underhand way. I responded to an offer of 100% OFF on Temu's website. Yes I should have known it was too good to be true. It wasn't available on their app which incidentally offered me 100€+ credit. I've provided many screen grabs & sent many emails to help @support.temu.com. Apparently Dana cannot see my screen grabs & keeps issuing new ticket nos.