i have never had more problems dealing with temu one parcel arrived no problems at all through Australia post that come to me Friday. i had larger order that failed to show up, yes sadly like you guys told them four times it failed to be delivered. NEVER EVER go through this delivery company HOMECARE EXPRESS three times they failed to deliver my package. the number is 02 number and it is missing numbers so ring through and comes up on your phone as spam there no address in western Australia to tell me where the so-called warehouse is. i have cctv camera outside my house today they supposed to show up at 8.09 am nothing. email to the delivery company all get we redeliver in three days but temu goes off this never checks it. so if go into web site it saids it in delivery go to the temu site can't deliver or redeliver soon. so got hold of them again to get the runaround and some number doesn't contact. to kiss up my butt they offered 20% off if go and purchase more the answer is hell no! and until i get my order no way. contact customer service wait 24 hours again and yes, we get it to you, john in customer service said to me would except a credit of $172.50 only find out from customer service i have 20 % vouchers so if you're not confused as i am angry i would say not use them not worth the heart ache so now i been waiting for this company i cant find 72 hours for deliverly and cant wait for their next excuse. i think they doing a doland trump all crap and no results well guys if you need serious laugh did you know australia has zip code i thought that was america could reason why my parcel not here and than informs i wasnt home and i was thats we know his no show all she did was repeat latest crap and maybe they have wrong phone number for me how they ring when there phone doesnt work i got this update few hours ago i did ask call her miss doland trump biggest load of rubbish i heard so while they track back my zip code i think ill have drink and try not laugh so hard!