In my experience with Timu, I have spent vast amounts of money. I would state, if goods are non-electrical, you’re likely to get longevity out of the product but if it has electrical components, do not be surprised if it does not last more than two months. I am deeply concerned that the warranty starts from the date you purchase the product and not the delivery date of receipt. Therefore, the shipping and postage time which is normally around two weeks or more forms part of your 90 days refund policy and is therefore deducted from the 90 day period, therefore giving you less of a chance of making a successful refund claim! I’m beginning to wonder whether some of the electrical products being sold on their website have actually failed safety testing for Europe or other international markets. With China selling goods at significantly reduced prices, it’s an easy way for them to profit — but if those goods don’t last, are we being misled? After all, if you knew a product would only last three months, would you still buy it? If the answer is no, then why is this being allowed to continue on major selling platforms?
