Telstra is the worst service provider I have ever dealt with. It's an unfortunate situation that due to their previous monopoly on telecommunications services that there are no alternative options for mobile services in certain areas. Otherwise, I would recommend you avoid Telstra with every ounce of your being. I have no way of describing how infuriating they are as a company to deal with and the list of issues I have had with them are too long to mention in this review.