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SHAMEFUL.

Really good Telstra.My elderly mum rang up as the internet is constantly dropping out and shows are buffering! You tell her it's fine from YOUR SIDE.The next minute you are telling her to get our internet working she has to upgrade.So basically the service we are getting isn't working as it is, but you are blackmailing her to get her WiFi working.I've heard the whole conversation and I'll be taking this further.

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Date of experience: Aug 24, 2023