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If I could give less than 1 star I…

If I could give less than 1 star I would. I dropped my phone off at the Warriewood Square store on the 30th of November fir warranty repairs l, was told by the two men serving me that there wouldn't be an issue and i would more than likely have a new phone un a couple of weeks. Went back to the store on the 13th December and they said it'll be another week. Went back in on the 22nd December still nothing both times I had my case number and identification. Waited again till the 27th which I was told can you give us a couple of days due to public holidays. Went back on New Years Eve and got told the delay was because my phone was never sent in for repai and it was in their store the whole time. Was told it would be read between mid to late January, almost 2 months since I dropped my phone off. Went back today 21st Jan they have no idea what is going on. Worst customer service and worst experience I've ever had dealing with a "professional "company

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Date of experience: Jan 21, 2024