Where do I start.Telstra unfortunately have a monopoly in Australia and they know it. Any time I hear the name telstra I instantly get anxiety.Nothing of theirs is easy, straight forward or helpful. Take today for instance, I just wasted 10mins of my life on the phone speaking to a robot getting verified only to be told that they were closed.I also remember being forced to pay someone else's bill when I was a in my early 20s and when i questioned why I was paying it telstras response was "you don't have access to that account".
