I cancelled my digital subscription last year and was told that it would continue to the end as there was no refund. Sometime later I looked at my account and noted that the renewal payment was still active. I phoned again to ensure that my subscription was cancelled and was told that it was. I then received an email on the 10/04/22 advising me that my subscription was increasing by an absurd amount and I phoned the next day and cancelled once more. Again I was assured that I would receive an email stating that it had been cancelled.Today I looked at my CC and saw that a renewal payment had been taken. I then spent 2 hours trying to contact the DT, but all roads led to the dead end of a wormhole without end. I eventually got a phone number by searching online and succeeded in talking to a gentleman admitted that my subscription had been cancelled and that payment had been taken, but there was nothing that he could do.The DT has decayed over the last two years beyond belief - it is not even worth using as a chip wrapping these days. Judging by recent reviews I am not alone in this experience. My bank has put a block on the DT , and I am pursuing a Section 75 claim. I would suggest that the DT is in trouble and would advise anyone to give it a wide berth.
