I rang to cancel on 4th of May because that's the only way to cancel and means you have to deal with the Retention Team i.e. an outside organisation who try to push you into staying.Having been exceptionally clear I wouldn't, under any circumstance, renew I was offered a lower rate. So they can drop from £189 p/a to £49 p/a in the blink of an eye which shows their own perceived value of the product. I, once again, very clearly declined as I don't like or trust the Telegraph and want nothing else to do with them.Today, 15 days after cancelling, they attempted to take £39 from my account. Having spent another 20 minutes+ they still can't resolve things so I intend to report them to the Information Commissioner's Office for both this and the fact they added me to newsletter I'd also declined.Very clearly they have no respect for the Data Protection laws and even less respect for their customers.
