I've also had a problem with a massive price hike on a subscription renewal and then trouble getting my money back. My £45 sub was increased to £189 and auto renewed. I called to cancel within days and was told the money would be refunded to my account. However it wasn't and after nearly a year comprising dozens of phone calls and approaching 50 emails to customer service I'm still waiting to get all the money back with £45 still outstanding.Editorially The Telegraph like to see themselves as upholders of values but in their business practice they act like con artists - I would strongly advise against buying anything from them.
