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Print subscription doesn't give you online access

I have a print subscription and have had so for many years. In the last year I have attempted to access the telegraph online, since there seem to be articles which never make it into the print edition. Although I can log into my account, I cannot read any articles beyond the headline because they are always blanked out by a "Paywall". My account details incorrectly show 'No Active Subscription' and an incorrect email address which the software won't allow me to change to the real thing .Customer Services seem unable to either grasp the problem or suggest a meaningful solution. So although the print edition is something I've always been reasonably happy with, the claim of full access to digital online content holds about as much water as a politician's promise

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Date of experience: Dec 07, 2024