90% of my TE purchases have been defective. They market products that have not been completed, and the QC is non-existent. Just look online and you'll find hundreds if not thousands of customers returning or RMA-ing defective devices, sometimes 2-3 times for the same items.Support is slow, if you receive any at all. I've supported this company from day 1 and spent many thousands of dollars on their gear, mainly because I support new ideas and designs for musical equipment, but I've just ended up completely burnt by them. AVOID, UNLESS YOU WANT TO END UP FEELING PROFOUNDLY DISAPPOINTED AND COMPLETELY RIPPED OFF.
