You know, I thought my case was an isolated incident. I was careless enough to express my dissatisfaction rather sharply about the terms they offered me and about their communication. From the very first emails, I sensed some kind of disrespect, neglect, and indifference towards me and my issues.Alright, I thought maybe I gave feedback a bit too emotionally regarding how I didn't like their approach to solving my problems and the terms they proposed, which offered me no legal protection as a customer. Okay, perhaps they decided, "this is a toxic client, we won't help him, we'll simply ignore him." Although they had no right to act this way even towards the most dissatisfied and emotional customers. There's always a reason behind customers' dissatisfaction. Instead, they simply ignore both customers and their problems.After my extensive research into reviews, comments, and publications all over the internet, it turns out that many other people have found themselves in exactly the same situation - ignored and left without solutions to their problems. With exactly the same indifference and coldness as the aluminium of their products.I found confirmation in thousands of comments about the following:- Their products have numerous factory defects.- Their products are unreliable.- Their customer service and support treat customers terribly and don't help resolve their issues.
