Their website was glitchy for us. Many students kept complaining of having difficulty logging in. Unless you pay for the $150/mo service, the only way to access customer support is via email. In our case, we would send an email and the next day (23 hours later) we would get a reply. Unfortunately, the reply we would get was absolutely not helpful in resolving the challenge. The website itself is intuitive and easy to use. Customer service not so great. We are moving on to another platform.