Well this was tough to rate but basically my 1st exp ordering online with shipping was good took longer than they said cupl days to receive. But the 2nd time ordering was kinda bad. It might be related to black Friday being in such close proximity to when I ordered. But my order got split rt away into 2 separate orders. Then the est delivery date just hung there in limbo past the est ship time which forced me to fall since I confirmed the shipper FedEx hasn't actually picked up anything yet. Upon calling Target the customer service was actually really great. They a real person no less from what I could tell answered rt away & fairly quickly noticed the prob. She placed me in a brief hold & easily refunded the entire order to reorder everything for me which was super cool. She placed my order once again & I was able to see things quickly move thru the norm channels like they were supposed to without getting stuck. She also honored the great prices I got by ordering when I did which I got a cupl then gd at crazy low prices cuz of the blk Friday type sales they were having. They honored all pricing again & my order was received on the est delivery date by FedEx who was also good about keeping their online info about my shipment up to date & accurate a huge plus. It was down to the min updated the whole time & they allowed text or email motivations if u signed up online with the track # so it was excellent that part. The stuff I ordered met expectations but honestly the sizing of things were bigger than I expected. I was gladly surprised considering I got the feeling maybe I was paying slightly more for everything in general had I actually been in store buying it all but this was just the feeling I got (never actually verified this). It just felt like I wasnt getting nearly as much stuff with my amt of cash usually I had that day if I had been in store buying it all but it was just a feeling that's it. Anyway the bath & beauty stuff that did arrive was large size versions of things which that could certainly b the reasoning for the higher price feeling I got at checkout looking back at things now. The shampoo cond facewash & a cupl other beauty bottles I thot I ordered were def value sized options which I didn't know that ordering. Online shopping kinda sucks when it comes to size comparing cuz u really gotta be a numbers person to actually get the real feel on what ur ordering & getting which I'm not at all a numbers chick. I learned that I go by actual visual size shopping for things & use visual comparison when choosing a product to buy in store. So it's blind feeling when online. I usually get shocked by size of a cupl things good & bad but most good when I actually get everything so it's a good not bad thing most orders. The Target app itself is good & really easy to nav. It could b generally better even suggesting & learning based on my shopping nav history I think. Wish I could turn this off completely honestly. But gats with Amy all that uses the AI learning & based ur history off this in its suggesting going forward. They all pretty much blow in this area impo to b frank. All in all the shipping exp was good & id do it & will probly be an online shopper going frwd after everything. Their customer service exp esp with a bad order that fell thru has to b the reason behind me feeling that comfortable to continue ordering online. So ty for seeing priority in things that matter to me. Cuz I'm very aware of how that order getting stuck could've certainly turned into a huge nightmare using other apps so it's noticeable certainly and worth noting.. product selection was excellent had no prob finding anything. Product reviews are magic & are very similar to how Amazon has grown into that section was beyond helpful & really awesome. It totally lent to which products I actually choose to buy in the end but I even learned a cupl beauty tips from ppl in reading em all during my shopping so that was rad. And companies were generally great at replying to customer questions about their products in that same section. That was equally radAF. Id def order again & will b.
