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I went to the Philadelphia Art Museum…

I went to the Philadelphia Art Museum Target to pick up my online order. When I enter the store there was a young man already helping a customer in front of me. There was also another associate on the side playing with a dog and talking with someone. I thought she wasn't working until the man with the dog ask can I pay for this order here she said yes and started ringing him up. I was like so you going to act like you don't see me standing here. I was like don't make a seen because I was about to go off on her but I didn't. I was running on time so I had to get my stuff and go but that was very rude and professional on her part. Online order and pickup in store is supposed to go smoothly but it definitely didn't. The young man was very nice and help me with my order but the lady needs some more customer service training.

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Date of experience: Oct 04, 2024