If there were an award for the worst customer experience, they’d win it hands down.I signed up for their free trial of the 360 annual membership and forgot to cancel—my mistake, but what came next was absurd. There’s no way to cancel the membership online. You’re forced to call their customer service, which is an absolute nightmare if you’re outside the country.Instead of saving money, I ended up losing $99.Be warned: this is a trap. Avoid at all costs.
