I went to Target this afternoon to get a large item at the Portland Oregon Jansen Beach location. They had the item I was looking for but the service was terrible! I'm disabled and I needed help getting the item in my cart, the 4 different call boxes I addressed to get assistance didn't work, and there was no one in the electronics area working to help me lift the box into my cart. A younger woman who saw me helped me after about 15 minutes trying to locate an employee for help. When I went to the checkout, there was only one checker plus the self checkout. Self checkout was open and there was a huge full cart in the checker line with about 50 items, I chose the self checkout. My item was a Barbie house ($180.00), the bar code was not found said the register, and there was no employees anywhere to be seen except a checker on the one register. At that point I decided to get in the line with the checker. The checker was moving along awesomely considering the cart was over loaded with many small items, dishes and specity items that needed to be wrapped in paper, etc.. The checkout was frustrating especially when I noticed 3 employees laughing and huddled in conversation, as then I realized one of the employees was not attending to the self checkout area. This is the reason why I couldn't find help in the self checkout, he was visiting with 2 women employees. By then the self checkout had a long line and I was so surprised that a second checkout line wasn't opened. Honestly I buy most everything online from Target, and this is not my regular Target store. I'm happy that I was able to find the item I needed, but my experience to run in and out to get 1 item took about 30 minutes. Quite frustrating and understandable in most situations lacking staff I understand, but I won't be returning to this particular store since the employees seemed to be more interested in visiting than taking care of their job responsibilities.
