Purchased 3 items and cancelled orders of 3 other items. None of the items were delivered on the day the App said they would arrive. No warning from the delivery company when they do deliver. If no one is home, they just leave with no contact details so you are left chasing Taobao on the app. Took over a week to eventually get the items.As per refunds, cancelled orders within 5 mins of ordering and they did not refund the shipping costs even though the orders had not been processed and stated a full refund.Absolute scammers. At least Temu and Ali Express use reputable logistics companies so you can pick up from the post office if no one is home.