Symantec thinks it is OK to debit people's checking or savings account without authorization. When you attempt to contact them they have a way to state their queue is full and place you on a multi hour hold. I will never use this product again and would caution anybody who is thinking of doing so. Since when does ANY Company get to do an auto renewal a month prior to a subscription termination date without any notification or authorization. OH, OH, I forgot, Silicon Valley millionaires answer to nobody.