Like many others who have left reviews below, I was not aware until I had already sent my survey out to my email list that I would only be able to view the first 10 responses with my free account. The only way for me to see the rest of my results (over 400) is to pay $99 for a month of their limited service and then remember to cancel so I am not billed repeatedly. Years ago I used survey monkey as a classroom teacher and loved it. Needless to say I am NEVER using it again and spreading the word to fellow online entrepreneurs to stay far far away from this service. If this was made clear when I create my survey I would have gone elsewhere. These shady tactics will be the demise of this company, it is just a question of how long it will take.