THE WORST RETAILER EVER! DO NOT BUY FROM PLAYSTATION DIRECT EVER! THEY WONT CHANGE AN ADDRESS AND I HAVE THE PROOF OF PURCHASE AND ALL THE PROOF INCLUDING PHOTOD AND VIDEOS! MY PS5 CAME WITH CHIPS IN THE PLASTIC BRAND NEW OUT OF THE BOX!!!! HORRIBLE EXPERIENCE!!! BUY AN XBOX WAY BETTER CUSTOMER CARE!
