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Purchasing Games/DLC Is A Nightmare...

It's very difficult to know what you're buying and which account your buying it for.I bought a GWA2 add on in the store (via the console itself).I wanted to buy it for my son, however as the admin account holder (who manages the family accounts) only I can buy stuff.So having bought it it seems that my son doesn't have access to it and had to buy the content in the actual GWA2 game itself.When I asked for a refund they said they couldn't becuase "In this case, the DLC has been provided for use with PLANTS VS ZOMBIES GARDEN WARFARE 2 and was activated when it was downloaded. Because of this, we can't offer a refund on this occasion. For future reference, you'll find details of our cancellation and refund policy at blah blah blah blah"Why they can't explain/check this when you buy it I just don't know.I would recommend only purchasing items with wallet funds while logged in to the account (and ideally the game) that you want to use it in.Having purchased other add-ons for other games on the PSN I can only say it's a nightmare. There's next to no information about whether the game will available to all account holders and if any purchased DLC can only be purchased once for all accounts or has to be purchased per account.

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Date of experience: May 27, 2021