Recently opened an brand new copy of Borderlands 3 Super Deluxe edition tat I purchased years ago. Nowhere is it advertised that in order to get the additional content, I need to use a coupon code found inside that expires. Play station refuses to help on the issue and will hang up on you if you request a supervisor or manager. They provide case numbers so fast and then hang up so it is impossible to refer back.In essence, I am being denied content I paid for as advertised which should therefore make entitled to a refund since they refuse to issue me the content I paid for.
