The worst customer service ever.Game still in first 14 day after purchase Faulty game crashed 4x times in the first 2-3hrs if play.. trying to speak to customer service .. no chance .. not allowing me to even go into the waiting queue and managed to get to the queue twice 1st time waited for 5 hrs then got told by the customer service agent that policy said no return if downloaded and played clearly forgetting to complete their policy which state unless FAULTY , when faced them with the rest of the policy they started to be rude to me and asking me to stop writing and to answer the question to refer me to a specialist and when I wanted to explain my point they kicked me out of the chat .. I tried again and again and waited for another hour after a day or two trying to get into the queue to be told sorry no available agent and chat was closed from their side.I'm still in the 14 day return eligible period but they are clearly trying to push it out of this window to refuse to return the game I purchased and downloaded from their website ... THE WORSE SCAM COMPANY EVER. NEVER PURCHASE AGAIN FROM PLAYSTATION STORE.
