statista

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Violent customers experience

I terminated my Statista account a while a go since did not see the additional value in paying (~1K€) for the usage of data that is freely available.However, termination process was not as smooth as one could expect. Without going to details, I can confirm many of the other experiences mentioned in the Trustpilot reviews are accurate including cancellation form that does not actually work and using a law firm Anwaltskanzlei Conrad to intimidate.I can just say that I have never encountered such a hostile company during my whole career.

1
Date of experience: Jan 17, 2024