I SIGNED UP FOR SQUARESPACE UNDER THE GUISE THAT THEIR PRODUCTS WORKED CORRECTLY AND I THOUGHT SQUARESPACE CARED ABOUT BEAUTY AND QUALITY BUT I WAS WRONG. I SPENT 4 MONTHS BUILDING MY WEBSITE TO FIND OUT THAT SEVERAL KEY FEATURES OF SQUARESPACE DID NOT WORK PROPERLY AND THERE WAS NO CUSTOMIZATION OF BUTTONS.. THEY HAVE NO WORKING PHONE AND THEIR CUSTOMER SERVICE IS THE WORST ON PLANET EARTH. I CHATTED WITH A RUDE REP NAMED SANDY B..SHE CANCELLED MY ACCOUNT WITHOUT GIVING ME A REFUND AFTER I COMPLAINED ABOUT THE PRODUCTS NOT WORKING. SQUARESPACE BELITTLED ME VIA CHAT AND THEY DID NOTHING TO HELP MY SITUATION. ALL SQUARESPACE SAID WHEN I COMPLAINED ABOUT MY MEDIA/VIDEOS NOT PLAYING RIGHT IS "WE HAVE NO TIME FRAME TO FIX BUGS IN YOUR WEBSITE, KEEP PAYING UNTIL ONE DAY WHEN WE FIGURE IT OUT AND MAYBE YOU CAN USE YOUR WEBSITE". THIS WAS MY WORST NIGHTMARE, IMAGINE BEING UNDER A DEADLINE, PROMISING CUSTOMERS AND INVESTORS THAT YOU WOULD DELIVER BY A CERTAIN DATE AND SQUARESPACE TELLING YOU THAT THEY HAVE NO TIME FRAME WHEN YOUR WEBSITE WILL BE FUNCTIONAL DUE TO BUGS ON THIER END AND YOU MUST CONTINUE TO PAY FOR THEIR MISTAKE UNTIL THEY DECIDE TO FIX IT. LEARN FROM MY MISTAKE AND DO NOT USE SQUARESPACE..TRUST ME YOU WILL REGRET IT! THE COMPANY SCAMMED ME AND SQUARESPACE WILL SCAM YOU OUT OF YOUR HARD EARNED MONEY!! ALSO THEIR WEBSITES ARE VERY SLOW AND BUGGY.. ALSO READ THIER TERMS AND CONDITIONS, THEY CAN STEAL YOUR MONEY AND CANCEL YOUR ACCOUNT FOR NO REASON..SAME THING THEY DID TO MY ACCOUNT..
