Awful customer service. I forgot I had created an account with Squarespace. I tried deleting the account on my own but instead, followed their process by emailing the address provided on their website. Instead of deleting my account, I kept receiving the same message to contact the privacy centre - which I had already - several times. In the end, I just wound up blocking them all together and reported them for spam. I followed their process to the tee about 3-4 times and receive the run around for closing my account.Never again will I create an account for something, if I can't delete the account myself. Be warned. Dealing with customer service is frustrating.