squarespace

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DO NOT USE THIS PLATFORM

DO NOT USE THIS PLATFORM. It’s Honestly the worst experience I have ever had with a web hosting platform. These are the issues in just three months. 1 - website goes down entirely for 7 hours 5 days before Christmas losing us £100’s in lost revenue 2 - 26 new subscribers aren’t set up On a reoccurring subscription as they are meant to be due to a “bug”. So we lose 26 new subscribers to our customer base 3 - All our products turn into a blog for an unknown reason meaning no one can purchase on our website for a full day.4 - if someone logs in and changes their address it does not pull through their new address and so orders are sent to the wrong place. Never any accountability by squarespace, never any compensation, never any acceptance this is there error. As an owner of a business I would 100% NOT ever use this company ever again

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Date of experience: Feb 28, 2023