Let me establish that I am a professional photographer and visual storyteller. I take painstaking amounts of time and effort to edit and curate my portfolio and display the images in the order I choose. Squarespace is not capable of displaying images in a defined or predetermined order, rather Squarespace mixes the images all together and shows you what it wants in the order it wants. Not what I have told it to do. I've emailed Squarespace customer service for the past year now only to be told:"Thanks for writing back in. I understand you're gallery images are appearing out of order. As we previously mentioned, this is being caused by an issue on our end. Please let us know if there is anything else we can assist you with. We're always here to help." I asked that they 1. fix the problem or 2. provide a year of complimentary service since they are unable to provide the service I'm paying for. I was told no, there are no refunds. I don't want a refund. I want complimentary years of service. Does anyone else have this issue? This is actionable and I would love to have more people on board.
