Spotify

2
2 from 1.7K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
customer service. Thank you Jamil especially!

This review is based on Spotify customer service- not actually Spotify itself.Spotify customer service has been great to me. Suspicious activity on my account was noted and they immediately locked my account. This was great, I wasn’t aware they did this until I got into contact with them. I was worried someone was on my account and could access my payments, etc, but no, Spotify protected this. Props to the Spotify team for protecting this. When I emailed them to explain my issue they replied immediately and since they protected my account I didn’t need to give out any information, just change my password.Special thank you to Jamil for being so supportive towards me in my email. Really put a smile on my face.

5
Date of experience: May 29, 2020