My old family owner account got hacked and I was kicked ... No help from support rather I bought a new family owner on a account but I could not join the family plan from my old account ...it was saying 12 month cool down then also no support from spotify then when i tried to just make a new account I couldn't do that.... I am done with spotify moving to apple music and YouTube music thank you Spotify for scamming me and not providing any support .... GL with your fake advertising and stupid streaming