Spotify

2
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DO NOT SIGN UP FOR THIS SERVICE!!!

Do not use this service. Never could get it to work properly. Cancelled in January and am still getting billed. You cannot reach them by phone....their phone message says go online. Our plan online shows as "Free". I sent them an email asking to cancel and refund a month ago; no response and we were just charged again. The only way to stop charges is to cancel the card they are billing which is a pain in the butt. The gentleman I spoke to at the credit card company said he had the same problem with Spotify and had to cancel his card. DO NOT SIGN UP FOR THIS - IMPOSSIBLE TO STOP BILLINGS!

1
Date of experience: Apr 25, 2021