Spotify

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Would give zero stars if I could and to…

Would give zero stars if I could and to pay palI tried to cancel at end of free month, however every time I went into it, it said you have no subscriptions. And Free. After logging into my account. I then noticed 11.99 came out of my bank via the pay pal pre approval method.I immediately cancelled through PayPal not realising I could do this also at the time.Spotify then said they couldn’t find my account or email even though I explained you are contacting me via my email?I spoke to many different people who said no you have no subscriptions past or present. So why the charge ? If even you couldn’t cancel. Pay pal would not refund me saying you have had the service (even though I have explained I didn’t want it)SCAM! Impossible to cancel then get charged !

1
Date of experience: Aug 04, 2024