Got a mail from spotify that I needed to update the payment method for my premium subscription because they claimed that the country I bought the subscription in wasn't right. This is not correct and I contacted their support to ask what to do. Support then said I could ignore the mail and that nothing would happen. A week after I got a mail that my subscription was canceled. This even before the current month paid for had ended. I contacted support again and this conversations says it all. I sent more messages after this to reclaim money for the rest of the period, but no response back:---- Me: Hi, I noticed that my premium subscription was cancelled because you claim that the country I bought my subscription in is not correct. I am living in Norway so it is correct. I received a mail from you earlier about this and I contacted support about this as well. The answer I got then was that I should just ignore these mails, but clearly that was not good advice. Please fix this! My account is registered with the email address: ****Thank you!Spotify:Hi there, thanks for reaching us. Your Premium product has been cancelled as we believe the country you bought your plan in wasn’t right. To keep listening on Premium, add a payment method that’s valid in the country you’re streaming from. To find out more click here: *** We hope you understand.Me:Can you please give me more constructive support? You are just repeating what already has been claimed.Me:This is not right - I am living in Norway and I can prove it if you want.Spotify:We understand your concern, we don't have much information to share about this info. We hope you understand.-----
