Spotify laid off 1500 employees including the man who helped perfect spotify wrapped and it showed. Spotify wrapped was AWFUL and spotify has yet to address it. Luckily for me, Apple Music is just a click away. But the lack of care when they continue to raise the price is infuriating. IDC how petty it is, people look forward to wrapped and they completely ruined and cheapened the experience. If am paying more, the quality should get better but spotify has depleted. Customer service is useless and just gives the same generic response. Disappointing and I hope they continue to lose subscribers the free and premium users.
