I am extremely disappointed with my recent experience with Spotify. I had paid for my subscription in advance using a gift card, expecting to enjoy uninterrupted service for the full period. However, Spotify suddenly changed my subscription and ended it prematurely without any valid explanation or warning or info.When I contacted customer service to resolve the issue it was completely pointless. The support team was unhelpful and did not offer any real solution or compensation. It seems impossible to reach anyone who can actually help and my complaint was simply ignored.I feel cheated out of the service I paid for and the lack of proper customer support only made things worse. I cannot recommend Spotify to anyone after this experience.
