southwest

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Southwest needs to allow families to book using points together!

It is ridiculous that Southwest allows a family of four to earn points together when they fly, but then they can’t book together when using the points and requires each family member including kids to book their own flight separately. Seems like Southwest really needs to improve their policies and let a family with kids combine their points to book together on one account! Seems silly to make four family members all login separately to try to get flights. The points are becoming worthless. Then, the kids each have separate flights not connected to the parents app and it becomes a problem. Hopefully Southwest sees this and fixes the issue to become more family, friendly!

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Date of experience: Jan 14, 2025