I bought some Olly murs concert tickets via song kick. Made a big error while doing so.I contacted customer service and Alesha was assigned my case. She was very polite helpful and professional through out and got the case handled promptly and efficiently. She made what could have been a very expensive panicky error very easy to deal with and a lot less stressful.Would highly recommend buying tickets from this site you will not be disappointed with the customer service received.