The business practices needs great improvement.1. If a member contacts you. Follow up2. Interpersonal Management skills is need. No matter what business you have, customer, client, fan, come first. In your business, leave ego at the door. If you don't know what is posted on your promotional website. It would be a great idea to look at it. You sent me a review, that I never attended. You know why no follow through was done. I have been in business a long time. I am a project manager/creative director and my number one success is and always been customer/client services. I have had great training.
